Legal · Data Rights
DATA
DELETION
Your data, your control.
applicable deadlines
the product and provider
service controls
01: Your Right to Erasure
How to request
deletion
Email privacy@folner.com with the subject "Privacy Request" and tell us which Folner product you use. Include an account email or site URL if it helps us locate the relevant data. Do not send passwords or payment-card details.
We review the request, verify identity or authority where needed, identify which product and providers hold the relevant data, and handle the request under applicable privacy law. We will explain any limits, including data that must be retained or is controlled by another provider. Timing depends on the applicable law and service.
What gets
deleted
We assess each request against the product's data flows. We delete or de-identify eligible information that the relevant Folner service controls. Some records may need to be retained for legal, contractual, security or dispute purposes. Provider logs and backups follow the provider's own retention schedules; we do not promise immediate deletion from every backup.
What we must
retain
Some information may need to be retained for legal, contractual, security or dispute purposes. What may be retained and for how long depends on the product, provider and applicable requirements. We will explain the reason and scope when we respond to your request.
Self-service
and lifecycle
Some products provide self-service export or deletion controls. For Lintel, announcements and settings are stored in the site owner's Wix Data collections and can be exported or deleted in the dashboard. When Lintel is uninstalled, its bar stops; to request help with remaining app data, contact privacy@folner.com. Other products may use different controls and retention periods.
05: Your Rights
Your data,
your rules
Ready to delete
your data?
Tell us which product your request concerns. We will review it under applicable privacy law and explain any limits.
Send a privacy request