Support · Help Center
SUPPORT
Real help. Real people.
maximum
personally
always available
01: General Support
Get help with
anything
For technical issues, billing questions, or anything about our products, email support@folner.com. We respond within 48 hours. Every message is read by a real person.
We do not use automated ticket deflection. If you write to us, a member of our team reads it, understands your situation, and writes back.
02: Bug Reports
Found something
broken?
Email bugs@folner.com. Include what you expected to happen, what actually happened, and your device and operating system. The more detail, the faster we can fix it.
We treat every bug report seriously. If you found it, someone else did too. Your report directly improves the experience for everyone.
03: Account Issues
Account and
billing help
Lost access, billing questions, subscription changes, or anything account-related: email account@folner.com.
For data deletion or privacy requests, visit our Data Deletion page. For GDPR-related questions, visit our GDPR page.
04: Feature Requests
Have an idea
for us?
We read every suggestion. Email feedback@folner.com. We cannot promise to build everything, but we take every idea seriously.
The best features we have shipped came from people like you. If something would make Folner significantly better for your workflow, tell us.
05: Contact Channels
Get in
touch
Can't find what
you need?
Just email us. We will figure it out together.
support@folner.com